Northumberland County Council Trading Standards Department - Consumer Advice

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How to Use the Consumer Action Pack (92kb)

10 Points to Remember (92kb)

What the Law Says: When You Buy Goods (19kb)

What the Law Says: When You Buy Services (19kb)

Check Out Your Rights: Goods (20kb)

Check Out Your Rights: Services (26kb)

How to Solve Your Problems: Goods (25kb)

How to Solve Your Problems: Services (26kb)

How to Solve Your Problems: Identifying the Fault (20kb)

How to Solve Your Problems: Using Guarantees (19kb)

How to Solve Your Problems: Sample Letters (35kb)

Bought on Credit (20kb)

Is The Trader Right? (69kb)

Northumberland County Council, Business Compliance and Public Safety Unit, Trading Standards and Animal Health Team, County Hall, Morpeth, Northumberland NE61 2EF Telephone: 0345 600 6400 (For out of normal hours this number has voicemail facility) Fax: 01670 626059 Internet World Wide Web http://northumberland.tradingstandards.uk/ Electronic Mail: [email protected]