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Last year our consumer advice section dealt with more than 3050 complaints as well as a large number of general enquiries. This web site provides information and advice 24 hours a day to help consumers solve their own problems.

From this page you go to our self-help advice sheets. If you are a Northumberland trader or resident, we can send you leaflets including those produced by other organisations such as: the Office of Fair Trading, Department of Trade and Industry and the Ministry of Agriculture, Fisheries and Food.

It is also possible to search the notes and leaflets for a relevant word or words. Check latest news for updates.


Guidance notes and leaflets


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Northumberland County Council, Business Compliance and Public Safety Unit, Trading Standards and Animal Health Team, County Hall, Morpeth, Northumberland NE61 2EF Telephone: 0345 600 6400 (For out of normal hours this number has voicemail facility) Fax: 01670 626059 Internet World Wide Web Electronic Mail: [email protected]

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