On this page you will find a list of helpful consumer contacts. Click on the type of organisation you require for full details. For Northumberland contacts, please go to our About Us page.

• Citizens advice bureaux
• Office of Fair Trading
• Other consumer contacts
• Neighbouring Trading Standards departments

Citizens advice bureaux

To find your local office click the link and enter your postcode Citizens Advice Bureau

Office of Fair Trading (OFT)

Office of Fair Trading
Fleetbank House
2 - 6 Salisbury Square
London EC4Y 8JX
Telephone: (020) 7211 8000
Fax: (020)7211 8800
Web Site: http://www.oft.gov.uk

Other consumer contacts

Department for Business, Enterprise &�Regulatory Reform
Ministerial Correspondence Unit
1 Victoria Street
London
SW1H 0ET
Telephone: 020 7215 5000
Fax: 020 7215 0105
Email: [email protected] 
Website: http://www.berr.gov.uk 

OFWAT
City Centre Tower
7 Hill Street
Birmingham
B5 4UA
Telephone: (0121) 625 1300

OFCOM
Riverside House
2a Southwark Bridge Road
London
SE1 9HA
Telephone: 020 7981 3000
Fax: 020 7981 3333
Website: http://www.ofcom.org.uk 

National Lottery Commision
2 Monck Street
London
SW1P 2BQ
Telephone: (0845) 712 5596

Neighbouring Trading Standards departments

Cumbria County Council
Trading Standards
County Offices
Kendal
Cumbria
LA9 4RQ

Telephone: 01539 773594
Fax: 01539 773580
Email: [email protected]

Newcastle City Council
Trading Standards & Licensing Teams
Regeneration Directorate
Civic Centre
Newcastle Upon Tyne
NE1 8PB

Telephone: 0191 2116191
Fax: 0191 2114946

Durham County Council
Trading Standards Service
County Hall Annexe Building
Durham
DH1 5UB

Telephone: 0845 3303313
Fax: 0191 3834234
Email: [email protected]

Gateshead Metropolitan Borough Council
Development & Enterprise
Regulatory Services
Civic Centre
Regent Street
Gateshead
NE8 1HH

Telephone: 0191 4333000
Fax: 0191 4774827

North Tyneside Metropoltian Borough Council
Environment Regeneration & Housing Directorate
The Killingworth Site
PO Box 113
Station Road
Killingworth
Newcastle Upon Tyne
NE12 6WJ

Telephone: 0191 2192625
Fax: 0191 2192642
Email: [email protected] 

South Tyneside Metropolitan Borough Council
Neighbourhood Services
Trading Standards
Town Hall
South Shields
NE33 2RL

Telephone: 0191 4247895
Fax: 0191 4270469
Email: [email protected] 

Northumberland County Council, Business Compliance and Public Safety Unit, Trading Standards and Animal Health Team, County Hall, Morpeth, Northumberland NE61 2EF Telephone: 0345 600 6400 (For out of normal hours this number has voicemail facility) Fax: 01670 626059 Internet World Wide Web http://northumberland.tradingstandards.uk/ Electronic Mail: [email protected]